Legal notice

Legal Notice

1. Who we are

This website, planetprotein.co, is operated by Planet Protein, ABN 95 147 048 062.
Contact: contact@planetprotein.co
Postal address: Kamberra House - The Meeting Place, 595 Northbourne Avenue, Lyneham ACT 2602.
References to “we”, “us” and “our” mean Planet Protein.

2. Using this website

By using this website you agree to this notice, our Terms of Service, Privacy Policy, Shipping Policy and Refund Policy.
If you do not agree, please do not use the website.

3. Product information

We take care to keep product, nutrition, ingredient and allergen information accurate.
Always check the label on your pack before consuming. If you have allergies or dietary requirements, the label is the final source.
Product images and serving suggestions are illustrative.
Information on this website is general in nature. It is not medical or dietary advice.

4. Pricing and orders

Prices are in Australian dollars and include GST where applicable.
We may correct pricing or listing errors. If we do, we will contact you before processing an affected order.

5. Intellectual property

All content on this website, including text, images, logos, product names and design, belongs to us or is used with permission.
You may not copy, reproduce or reuse it for commercial purposes without our written consent.
“Planet Protein” and our logos are our brand. Do not use them in a way that suggests endorsement.

6. Reviews and user content

If you submit a review or other content, you give us a free, non-exclusive licence to display it on our website and marketing.
Content must be honest, lawful and your own. We may remove content at our discretion.

7. Third-party links and services

This website may link to or use third-party services, such as payment providers, reviews and subscription tools.
We are not responsible for the content or practices of third-party sites.

8. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure, and compensation for other reasonably foreseeable loss or damage.
Nothing in this notice limits those rights. See our Refund Policy for how to make a claim.

9. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss arising from your use of this website.
We do not guarantee the website will be uninterrupted or error free.
Where the law allows us to limit liability, we limit it to resupplying the goods or paying the cost of resupply.

10. Changes